Bridge to Hope Inc Privacy and Civil Rights Policies

NOTICE: Bridge to Hope Inc., adopt the Title VI Program on October 23, 2024.

Bridge to Hope Inc. Reasonable Modification Policy
Bridge to Hope Inc. is committed to complying fully with the Americans with Disabilities Act (ADA) and other applicable federal, state, and local laws. We are also committed to ensuring equal opportunity in transportation for qualified persons with disabilities. We make our transportation decisions based on the merits of the situation in accordance with defined criteria, not the disability of the individual.

Reasonable Accommodation
Reasonable accommodation is available to individuals with a disability when the disability affects the ability of individuals to take part in programs and services offered by Bridge to Hope Inc. Bridge to Hope Inc. will attempt to reasonably accommodate qualified individuals with a temporary or long-term disability so that they can participate in programs and services offered by Bridge to Hope Inc., unless doing so would create an undue hardship for the operations of the organization.

Process
If you are currently disabled or become disabled and in need of a reasonable accommodation, you should contact the Office Manager of Bridge to Hope Inc. to assist you with evaluating reasonable accommodations that may enable you to participate in the programs and services of Bridge to Hope Inc.

Questions
Please direct questions to the Office Services Manager at Bridgetohope.sm @gmail.com. You may also contact the Office Manager at (352) 497-7816 or send written correspondence to Bridge to Hope Inc, Attn. Office Manager, 631 NW 56TH Court, Ocala FL 34482.

Links To Other Sites
This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving our site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication
From time to time we may send out email messages, newsletters, or to remind you about providing feedback. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes. Administrative e-mails will not contain promotional materials. If you choose to receive our Newsletters, they will only contain promotional materials from us.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may have to release account information when it is reasonably necessary to comply with the law, enforce the terms of any of our user agreements or protect our rights, property, or safety or that of our users.

Supplementation
We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer’s hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy – or anything else you might want to talk about,

Notifying the Public of Rights under Title VI
Bridge to Hope Inc.

Bridge to Hope Inc operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Bridge to Hope Inc.
For more information on Bridge to Hope Inc civil rights program, and the procedures to file a complaint, contact 352-497-7816; email bridgetohope.sm@gmail.com or visit our office at 631 NW 56th Court , Ocala, FL 34482. For more information, visit bridgtohopeinc.org.
If information is needed in another language, contact 352-648-6363

Americans with Disabilities Act Grievance Procedure
This grievance procedure is established to meet the requirements of the ADA. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by Bridge to Hope Inc.
Complaints concerning discrimination on the basis of disability by Bridge to Hope Inc., may be sent to Silivio Martinez at Bridgetohope.sm@gmail.com. Audrey Bell will contact the complaint within 15 calendar days after receipt of the complaint to discuss the complaint and will respond in writing within 15 days of the discussion.

Bridge to Hope Inc. Service Dog Policy
Bridge to Hope Inc employees will allow service animals to be transported on all Bridge to Hope vehicles. Pets or companion animals will not be transported on any Bridge to Hope vehicles, caged or otherwise.
The ADA defines a service animal as any guide dog, signal dog, or other animal individually trained to provide assistance to an individual with a disability. Service animals perform some of the functions and tasks that the individual with a disability cannot perform for him or herself. “Seeing eye dogs” are one type of service animal, used by some individuals who are visually impaired.
The care or supervision of a service animal is solely the responsibility of his or her owner. The passenger and the service animal may be asked to exit the vehicle if the service animal’s behavior poses a direct threat to the health or safety of others.